AgileSHIFT® Certification

About this course


Earn your AgileSHIFT certification with this online training course from Good e-Learning!

AgileSHIFT is an AXELOS framework designed to enable ‘enterprise agility’: the ability of a business to make beneficial changes quickly and efficiently, regardless of their scope.

With technology, communication, and client expectations evolving constantly, embracing agile and lean frameworks has become essential to business competitiveness and survival.

This AgileSHIFT e-learning course is designed to get students fully prepared for the AgileSHIFT Certification exam, while also equipping them to use this lightweight framework in real-world companies.

Kickstart your AgileSHIFT training today!

Who is this course aimed at?
  • Anyone wishing to understand the advantages of Agile and Lean ways of working, and the value of interdepartmental cooperation in enabling change
  • Employees in Customer Service who need to regularly update their daily processes
  • Anyone wishing to gain confidence in instigating, supporting, and delivering transformational change
  • Teams who want to enable transformation efficiently and reap the benefits of enterprise agility
  • Anyone within an organization wishing to benefit from studying the framework, regardless of their background, department or level of seniority
  • Anyone wanting to pass the official AgileSHIFT certification exam
What will you learn by taking this course?
  • Why all segments of an organization, including IT, Finance, HR, Legal, and more, can benefit from enterprise agility
  • How to create a permanent and organization-wide culture of enterprise agility
  • How different departments, as well as employees with different skills and levels of seniority, can support each other in pursuing change
  • How AgileSHIFT’s Principles and Practices guide transformational change
  • Everything needed to pass the AgileSHIFT certification exam
Why should you take this course?
  • The course features interactive slides, audio narratives, and other training assets created by experienced subject matter experts
  • The course teaches students everything they need to know to pass the AgileSHIFT certification exam
  • The course features regular knowledge checks as well as a practice exam simulator to help students prepare for the AgileSHIFT certification exam
  • We offer each student 6 months of access, a FREE exam voucher (T&Cs apply)
  • This course is fully accredited by PeopleCert on behalf of AXELOS
Course Outline

An Introduction to AgileSHIFT

This module introduces you to the main features of the course, the learning plan, the aims and objectives, and the structure.

It also offers a syllabus, a diagram pack and covers some of the most frequently asked questions about AgileSHIFT.

In addition, it will provide students with extra resources, such as canvases, agendas and further reading lists.

Module 1: Overview of AgileSHIFT

Module one presents an overview of AgileSHIFT. It starts the discussion around principles, practices, disruptors and transformation and explores the complexity of organizational relationships.

By the end of the module, students will be able to describe:

  • What AgileSHIFT is
  • The purpose of AgileSHIFT
  • Who AgileSHIFT is aimed at
Module 2: A Changing Context

Module 2 presents the rationale for AgileSHIFT. It covers technological and social change and how these factors affect businesses.

By the end of the module, students will be able to describe:

  • Change, disruption and the concept of VUCA
  • Enterprise agility
  • How organizations can respond to an ever changing world
Module 3: The AgileSHIFT Framework

Module 3 presents the AgileSHIFT framework. It covers how to apply the framework to an organization to enable greater agility.

By the end of the module, students will be able to describe:

  • AgileSHIFT principles – which guide the organization
  • AgileSHIFT practices – which provide practical guidance on how an organization can become more agile
Module 4: AgileSHIFT Principles

Module 4 explores the AgileSHIFT principles in detail. It will go through each of the 5 AgileSHIFT principles.

By the end of this module, students will understand:

  • How to embrace change
  • How to focus on the co-creation of customer value
  • How to develop an environment where everybody adds value
  • How to challenge the status quo
  • How to tailor an approach
Module 5: AgileSHIFT Practices

Module 5 explores the AgileSHIFT practices in detail. It will go through each of the 5 AgileSHIFT practices.

By the end of this module, students will understand:

  • How to engage stakeholders
  • How to build collaborative teams
  • How to plan to be flexible and adaptable
  • How to deliver iteratively and incrementally
  • How to measure value
Module 6: AgileSHIFT Roles

Module 6 introduces AgileSHIFT roles. It covers the roles and responsibilities of each group and how they can work together to ensure greater organizational agility.

By the end of the module, students will understand the role of:

  • The AgileSHIFT Team
  • The AgileSHIFT Coach
  • The AgileSHIFT Sponsor
Module 7: AgileSHIFT Workflow

Module 7 presents the AgileSHIFT workflow in detail. It covers how AgileSHIFT is used to support the enterprise agility journey.

By the end of the module, students will be able to describe:

  • The iteration start-up
  • The start-up go/no go decision
  • The close out of work
Module 8: An AgileSHIFT Iteration

Module 8 goes through the stages of an AgileSHIFT iteration in detail. It covers how AgileSHIFT encourages users to adopt an iterative delivery method empowered by several roles, workflows, tools, competencies and techniques.

By the end of the module, students will understand:

  • Iteration planning
  • Daily stand-ups
  • The value demo
  • The retrospective
  • Cancelling an iteration

Practice Exam Simulators

Here, we offer students the chance to put into practice what they have learned so far. These exams are designed to simulate the official Axelos AgileSHIFT examination.

When you feel you are ready to sit the exam, simply contact Good e-Learning to request your FREE exam voucher.


In order to achieve your AgileSHIFT certification, you will need to pass the official Axelos AgileSHIFT examination.

This course comes with mock exams to help students prepare for the real thing, a FREE exam voucher – That’s how confident we are that you’ll pass first time!

You can take the exam online (virtually) using a service provided by PeopleCert.

Before booking your exam, it will be a good idea to make sure that your device meets the technical requirements. You can do so via this online test. This test will examine the suitability of your webcam, microphone and internet connection. Please visit the PeopleCert website for more information and guidance.

When you are ready to use your free exam voucher, simply contact Exam voucher requests are typically processed within 2 working days but please allow up to 5. Students must request their exam voucher within the course access period which starts from the date of purchase. For more information, please visit our Support & FAQs page.

AgileSHIFT Certification exam:

  • This is a multiple choice exam consisting of 33 questions
  • There is a time limit of 45 minutes to complete the exam
  • The exam is closed book, with only the provided materials being permitted for use
  • The pass mark for the exam is 60%: you must score at least 20 out of 33 questions correct
  • In countries where English is a second language, the time allocated for the exam is extended to 57 minutes

    What do you get?

    • Fully accredited
    • Exam voucher included
    • Free handbook included
    • Course duration: 14+ hours
    • Access period: 6 months
    • Tutor support
    • Quizzes & practice exams
    • Mobile compatible


    What is AgileSHIFT?

    AgileSHIFT is a framework dedicated to ‘enterprise agility’: the ability of an organization to adapt to new opportunities, challenges, and circumstances.

    How does AgileSHIFT work?

    AgileSHIFT works by making business transformation a priority of everyone involved in a business, regardless of their department, position, or level of experience.

    It uses five principles and practices to enable transformation across entire organizations, enabling greater efficiency and focus while also optimizing ROIs.

    What is AXELOS?

    AXELOS is the joint venture company behind AgileSHIFT, along with several other best practice frameworks such as PRINCE2, MSP, and ITIL 4

    How can AgileSHIFT benefit businesses?

    Increasing enterprise agility can offer a number of advantages. Organizations are able to respond to opportunities quickly and efficiently. AgileSHIFT also creates a greater sense of collaboration between departments and establishes long term cultures that can continue to benefit.

    What do I need to know about the AgileSHIFT exams?

    The AgileSHIFT Certification exam is a closed book exam consisting of 33 multiple-choice questions. There is a 45 minute time limit (57 in countries where English is a second language) and the pass mark is 60%.

    What is the value of AgileSHIFT training?

    AgileSHIFT is extremely useful for those involved in managing business transformation, and can be applied to any organization regardless of size, industry, or location.

    AgileSHIFT practitioners can often enjoy greater responsibilities and higher salaries than non-certified colleagues.

    Who can use AgileSHIFT?

    AgileShift follows a generalized approach, meaning that virtually any organization can benefit from using it, regardless of size, industry, sector, or location.

    What other frameworks can complement AgileSHIFT?

    AgileSHIFT is generalized and adaptive. It can be used alongside other frameworks, such as PRINCE2 and ITIL 4.

    What you will learn

    Agile Principles and Practices:

    • Understand the core principles and practices of Agile methodologies, including Scrum, Kanban, Lean, and DevOps. Learn how Agile frameworks support organizational agility and enable rapid response to change.

    AgileSHIFT Framework:

    • Gain a deep understanding of the AgileSHIFT framework, including its principles, practices, and roles. Learn how AgileSHIFT enables organizations to embrace Agile ways of working at scale and across all business functions.

    Change Management:

    • Explore the principles of change management and how they apply to Agile transformations. Learn how to plan, execute, and sustain change initiatives effectively, ensuring organizational readiness and buy-in from stakeholders.

    Agile Leadership:

    • Develop the skills needed to lead Agile transformations and inspire teams to embrace Agile principles. Learn how to create a culture of collaboration, innovation, and continuous improvement within the organization.

    Stakeholder Engagement:

    • Understand the importance of stakeholder engagement in Agile transformations. Learn how to identify and address the needs of different stakeholders, including executives, managers, teams, and customers.

    Business Agility:

    • Explore the concept of business agility and its impact on organizational performance. Learn how AgileSHIFT enables organizations to adapt quickly to changing market conditions, customer preferences, and competitive pressures.

    Value Stream Mapping:

    • Learn how to map value streams within the organization and identify opportunities for improvement. Understand how AgileSHIFT helps streamline workflows, eliminate waste, and deliver value to customers more efficiently.

    Continuous Improvement:

    • Embrace the mindset of continuous improvement and learn how to foster a culture of experimentation, learning, and adaptation. Understand how AgileSHIFT supports the iterative development and delivery of products and services.

    Risk Management:

    • Explore the role of risk management in Agile transformations and learn how to identify, assess, and mitigate risks effectively. Understand how AgileSHIFT helps organizations manage uncertainty and respond proactively to emerging challenges.

    Organizational Resilience:

    • Learn how AgileSHIFT promotes organizational resilience by enabling teams to respond quickly to disruptions and changes in the business environment. Understand how Agile principles support adaptability, flexibility, and innovation.

    Overall, AgileSHIFT Certification provides participants with the knowledge and skills needed to drive successful Agile transformations, build high-performing Agile teams, and create a culture of agility and innovation within the organization.

    Benefits of this course

    Enhanced Adaptability:

    • AgileSHIFT equips individuals with the skills to respond effectively to change and uncertainty in the business environment. Participants learn how to embrace Agile principles and practices, enabling them to adapt quickly to evolving market conditions and customer needs.

    Improved Collaboration:

    • AgileSHIFT promotes collaboration and cross-functional teamwork within organizations. Participants learn how to work collaboratively with stakeholders across different departments and disciplines, fostering a culture of cooperation and shared responsibility.

    Increased Efficiency:

    • By embracing Agile ways of working, organizations can streamline their processes, reduce waste, and deliver value to customers more efficiently. AgileSHIFT helps teams identify and eliminate bottlenecks, optimize workflows, and improve productivity.

    Better Decision-Making:

    • AgileSHIFT empowers individuals with the knowledge and skills to make informed decisions in complex and dynamic environments. Participants learn how to gather and analyze data, identify trends and patterns, and make data-driven decisions that drive business outcomes.

    Faster Time-to-Market:

    • AgileSHIFT enables organizations to accelerate their time-to-market by delivering products and services more quickly and iteratively. Participants learn how to prioritize work, break down tasks into manageable chunks, and deliver value incrementally to customers.

    Enhanced Customer Satisfaction:

    • By adopting Agile principles, organizations can better meet the needs and expectations of their customers. AgileSHIFT emphasizes customer-centricity and responsiveness, helping organizations deliver products and services that delight customers and drive loyalty.

    Improved Risk Management:

    • AgileSHIFT equips organizations with the tools and techniques to manage risks effectively in Agile environments. Participants learn how to identify, assess, and mitigate risks, enabling them to minimize potential disruptions and achieve project success.

    Increased Innovation:

    • AgileSHIFT fosters a culture of innovation and continuous improvement within organizations. Participants learn how to experiment, learn from failure, and iterate on their ideas, driving innovation and creativity across the organization.

    Better Employee Engagement:

    • AgileSHIFT empowers employees by giving them a voice in the change process and fostering a sense of ownership and accountability. Participants learn how to engage with stakeholders, solicit feedback, and collaborate on solutions, leading to higher levels of employee satisfaction and engagement.

    Organizational Agility:

    • Ultimately, AgileSHIFT helps organizations build resilience and adaptability in the face of change. By embracing Agile principles and practices, organizations can become more responsive, flexible, and resilient, enabling them to thrive in today’s rapidly changing business landscape.


    Benefits Obtained :