Awareness: IT4IT™ Standard

About this course


Kickstart your IT4IT training with the award-winning team from Good e-Learning!

The IT4IT Reference Architecture is a huge name in the world of IT management, but what exactly does it do?

How does it work? This course will bring you up to speed the purpose, value, and inner workings of IT4IT, including The IT4IT Value Streams and the relationship of the framework with other standards.

This will leave you fully prepared to begin studying for your official IT4IT certification!

Who is this course aimed at?
  • Organizations seeking an introduction to the benefits and best practices of IT4IT
  • Learners who want to understand more about IT4IT before studying for the IT4IT Foundation exam
  • Managers or employees planning to work as part of IT4IT-oriented teams
What will you learn by taking this course?
  • What problems the IT4IT Reference Architecture can resolve
  • The key demands and drivers for changing IT functions (to become a service broker and integrator), and hence the importance of IT4IT
  • The nature of the IT4IT standard, the IT4IT Value Streams, and the IT4IT Reference Architecture
  • The positioning of the IT4IT standard versus other standards (such as ITIL), and how IT4IT is complementary to them
Why should you take this course?
  • IT4IT is a widely used reference architecture for managing the business of IT
  • Even having an awareness of IT4IT can be highly beneficial for managers and employees working as part of IT4IT teams
  • Good e-Learning is an award-winning online training provider
  • Good e-Learning courses are accessible via the Docebo app, allowing learners to study any time, anywhere
  • This course features a variety of online training assets, including interactive slides, custom graphics, and instructor-led videos; each designed with help from highly experienced IT4IT practitioners

Awareness: IT4IT™ Standard

Module 1: What’s the Story?

Module one provides an overview of the current state of the IT industry, with a focus on digital disruption and its impact on businesses.

It then looks at the role of the IT4IT standard in supporting IT managers in response to this environment.

Module 2: The IT4IT Standard in Detail

This module explores the IT4IT standard in detail. This includes an intimate look at the IT Value Chain. It also provides an explanation of the IT4IT Reference Architecture and a description of each Value Stream:

  • Strategy to Portfolio (S2P)
  • Requirement to Deploy (R2D)
  • Request to Fulfill (R2F)
  • Detect to Correct (D2C
Module 3: The Benefits of Using the IT4IT Standard

This module examines the benefits of implementing IT4IT and its potential value to organizations. It includes a look at each Value Stream, as well as the Reference Architecture.

Module 4: IT4IT Benefits per Stakeholder

Module four provides an overview of the IT4IT approach from the perspective of stakeholders. It looks at the impact of IT4IT on each stakeholder group, including business users and IT service providers.

What do you get?

  • Created by an expert
  • Certificate of completion
  • Course duration: 6+ hours
  • Access period: 6 months
  • Tutor support
  • Quizzes & revision exams


What is IT4IT?

IT4IT is a reference architecture built for managing the business of IT and supporting digital business. It is designed as an ‘umbrella framework’ which can incorporate various systems, tools, and methodologies.

How does IT4IT work?

IT4IT utilizes a value stream-based approach to support digital businesses. Utilizing a formal IT operating model, it looks holistically at the ‘IT Value Chain’ for defining, sourcing, consuming, and managing IT services.

In essence, it works much like industrial value chain assembly lines – only with IT!

What is The Open Group?

The Open Group is the business consortium behind IT4IT, as well as other corporate frameworks such as TOGAF and ArchiMate.

How can IT4IT benefit businesses?

IT4IT is a modern reference architecture that treats IT as a business in itself. It provides users with a holistic perspective of all processes, tools, and flows in their IT setup, simplifying it and making it easier to align with business goals.

This can also make it much easier to improve IT services, refine IT elements, and improve collaboration between departments. IT4IT can even make it easier to incorporate freelancers into an organization.

What do I need to know about the IT4IT exams?

The IT4IT Foundation exam is closed book and consists of 40 questions. There are 60 minutes to complete the exam (90 in countries where English is a second language) and the pass mark is 65%.

What is the value of IT4IT training?

Being a successful IT4IT practitioner can be highly beneficial for career IT managers, especially those who work with other frameworks such as DevOps and ITIL 4. Certified and experienced users often move on to roles with greater responsibilities and much higher pay.

What is the importance of digital and IT transformation?

Digital and IT transformation is all about leveraging technology to create value. This can include automating core functions, updating key services, or simply increasing internal efficiency. Businesses which are unable to adapt in this way often fall behind in the current digital age.

What other frameworks can complement IT4IT?

IT4IT is compatible with a number of other methodologies and frameworks, including ITIL 4 and DevOps.

What you will learn

Introduction to IT4IT:

  • Participants will gain an understanding of the IT4IT Reference Architecture and its significance in managing the business of IT.

Core Concepts:

  • They will learn about the core concepts and principles of IT4IT, including the IT Value Chain, IT4IT Reference Architecture, and the IT4IT Operating Model.

Value Streams:

  • Participants will explore the four IT4IT Value Streams, namely Strategy to Portfolio (S2P), Requirement to Deploy (R2D), Request to Fulfill (R2F), and Detect to Correct (D2C). They will understand the purpose and activities associated with each value stream.

Components of IT4IT:

  • They will delve into the components of the IT4IT Reference Architecture, such as the IT4IT Core, IT4IT Reference Architecture (ITRA), IT4IT Reference Implementation Model (ITRIM), and IT4IT Reference Data Model (ITRDM).

Benefits of IT4IT:

  • Participants will learn about the benefits of implementing IT4IT practices, including improved IT service delivery, cost optimization, enhanced agility, and better alignment with business goals.

Integration with Other Frameworks:

  • They will understand how IT4IT integrates with other IT management frameworks and standards, such as ITIL®, COBIT®, and TOGAF®, to create a holistic approach to IT management.

IT4IT Adoption:

  • Participants will explore the factors influencing the adoption of IT4IT, including organizational culture, leadership support, and change management strategies.

Case Studies and Examples:

  • The course may include case studies and real-world examples to illustrate the application of IT4IT concepts in different organizational contexts.

By completing the Awareness: IT4IT™ Standard course, participants will gain a foundational understanding of IT4IT concepts, principles, and benefits. They will be better equipped to contribute to discussions around IT4IT adoption and implementation within their organizations.

Benefits of this course

Enhanced Understanding:

  • Participants gain a comprehensive understanding of the IT4IT Reference Architecture, its core concepts, and principles. This knowledge enables them to grasp the fundamental elements of IT management and how they contribute to achieving business objectives.

Improved IT Service Delivery:

  • By learning about the IT4IT Value Streams and their associated activities, participants can identify areas for improvement in IT service delivery processes. They can leverage IT4IT practices to streamline workflows, reduce bottlenecks, and enhance overall efficiency.

Cost Optimization:

  • Understanding the IT4IT Reference Architecture helps participants identify redundant or inefficient processes within the IT organization. By optimizing these processes, organizations can reduce operational costs and allocate resources more effectively.

Agility and Flexibility:

  • IT4IT promotes agility by providing a standardized approach to managing IT services and resources. Participants learn how to adapt IT4IT practices to changing business requirements, enabling organizations to respond quickly to market demands and opportunities.

Alignment with Business Goals:

  • The IT4IT Reference Architecture is designed to align IT activities with business objectives. Participants learn how IT4IT enables better integration between IT and business functions, leading to improved decision-making and strategic alignment.

Integration with Other Frameworks:

  • IT4IT complements existing IT management frameworks and standards, such as ITIL®, COBIT®, and TOGAF®. Participants learn how to integrate IT4IT practices with these frameworks to create a more holistic approach to IT management.

Organizational Benefits:

  • Organizations that adopt IT4IT principles can experience a range of benefits, including improved service quality, faster time to market, and better customer satisfaction. Participants equipped with knowledge of IT4IT can contribute to driving these organizational benefits.

Career Advancement:

  • Completing the Awareness: IT4IT™ Standard course enhances participants’ professional credentials and opens up opportunities for career advancement in IT management roles. Organizations value employees who possess expertise in IT4IT and its application in real-world scenarios.

Overall, the Awareness: IT4IT™ Standard course equips participants with the knowledge and skills needed to drive IT4IT adoption and contribute to organizational success in the digital age.


Benefits Obtained :