Foundation & Awareness Suite: IT4IT™ Standard

About this course


Earn your IT4IT Foundation certification with the award-winning online training team at Good e-Learning!

The IT4IT Reference Architecture and IT Value Chain have helped organizations across the world to optimize their IT operations.

Treating IT as a business in itself, IT4IT utilizes a number of tools and best practices to drive improvement and integration in essential IT value streams.

It can even incorporate leading frameworks, including ITIL, TOGAF, and DevOps.

This course will give you an excellent introduction to IT4IT and what it can do, before preparing you to sit and pass the official IT4IT Foundation exam. Kickstart your IT4IT training today!

Who is this course aimed at?
  • Organizations wishing to adopt IT4IT’s best practices
  • Learners seeking a clear introduction to IT4IT before pursuing official IT4IT certification
  • Anyone looking to pass the IT4IT Foundation exam on their first attempt
  • IT4IT practitioners seeking to verify their knowledge of and ability to apply the reference architecture
  • Businesses with staff who are largely unfamiliar with IT4IT and require more of an introduction before studying the reference architecture
What will you learn by taking this course?
  • The key demands & drivers for changing IT functions (to become a service broker & integrator), and hence the importance of IT4IT
  • The positioning of the IT4IT standard compared to others (such as ITIL), as well as how IT4IT is complementary to them
  • The four Value Streams: The Strategy to Portfolio Value Stream, The Requirement to Deploy Value Stream, The Request to Fulfill Value Stream, and The Detect to Correct Value Stream
  • The basic concepts of the IT4IT Reference Architecture and the IT Value Chain
  • Everything needed to pass the official IT4IT Foundation exam, become a certified IT4IT practitioner and earn a globally recognized qualification
Why should you take this course?


  • IT4IT is a leading reference architecture utilized by successful businesses all over the world
  • Good e-Learning is an award-winning online training provider
  • The course is designed to teach students everything they need to pass the IT4IT Foundation exam on their first attempt
  • Tutors are available throughout the course to answer questions, and Good e-Learning also offers expert tutor and technical support
  • The course suite features a variety of online training assets, including interactive slides and instructor-led videos. Each of these was designed with help from highly experienced IT4IT practitioners
  • Students receive 6 months of access, a FREE exam voucher, and a FREE resit with Exam Pledge (T&Cs apply)
  • IT4IT Foundation is fully accredited by The Open Group
Course Outline

IT4IT™ Foundation

Module 1: IT4IT Overview

The basics of the IT4IT Reference Architecture

Module 2: Definitions (understand key terminology)

The essential terminology supporting the IT4IT Reference Architecture

Module 3: Basic Concepts (Value Streams & Reference Architecture)

The concepts of Value Streams and Reference Architecture in the context of IT4IT

Module 4: IT4IT Core (the Reference Architecture at a High Level)

The core concepts of Levels 1 and 2 of the IT4IT Reference Architecture

Module 5: The Strategy to Portfolio Value Stream (IT4IT S2P)

The Strategy to Portfolio (S2P) Value Stream, its objectives and components

Module 6: The Requirement to Deploy Value Stream

The Requirement to Deploy Value Stream, its objectives and components

Module 7: Request to Fulfill Value Stream

The Request to Fulfill Value Stream, its objectives and components

Module 8: Detection to Correct Value Stream

The Detection to Correct Value Stream, its objectives and components

Module 9: The IT4IT Certification Program

The levels and structure of the IT4IT Certification Program

Awareness: IT4IT™ Standard

Module 1: What’s the Story?

Module one provides an overview of the current state of the IT industry, with a focus on digital disruption and its impact on businesses.

It then looks at the role of the IT4IT standard in supporting IT managers in response to this environment.

Module 2: The IT4IT Standard in Detail

This module explores the IT4IT standard in detail. This includes an intimate look at the IT Value Chain. It also provides an explanation of the IT4IT Reference Architecture and a description of each Value Stream:

  • Strategy to Portfolio (S2P)
  • Requirement to Deploy (R2D)
  • Request to Fulfill (R2F)
  • Detect to Correct (D2C
Module 3: The Benefits of Using the IT4IT Standard

This module examines the benefits of implementing IT4IT and its potential value to organizations. It includes a look at each Value Stream, as well as the Reference Architecture.

Module 4: IT4IT Benefits per Stakeholder

Module four provides an overview of the IT4IT approach from the perspective of stakeholders. It looks at the impact of IT4IT on each stakeholder group, including business users and IT service providers.


Pearson Vue is an authorized exam provider for TOGAF, IT4IT and ArchiMate certifications, hosting examinations worldwide through a network of test centers.

As well as This course comes with a FREE exam voucher, and is eligible for exam pledge (a free resit on us!) – That’s how confident we are that you’ll pass first time!

When you are ready to use your free exam voucher, simply contact Exam voucher requests are typically processed within 2 working days but please allow up to 5. Students must request their exam voucher within the course access period which starts from the date of purchase. For more information, please visit our Support & FAQs page.

IT4IT Foundation exam:

  • This is a multiple choice exam consisting of 40 questions
  • There is a time limit of 60 minutes to complete the exam
  • The exam is closed book – you cannot make use of any resources or materials during the exam
  • The pass mark for the exam is 65%: you must score at least 26 out of 40 questions correct
  • In countries where English is a second language, the time allocated for the exam is extended to 90 minutes

What do you get?

  • Fully accredited
  • Exam voucher included
  • Free resit (T&Cs apply)
  • Course duration: 20+ hours
  • Access period: 6 months
  • Tutor support
  • Quizzes & practice exams
  • Mobile compatible


What is IT4IT?

IT4IT is a reference architecture built for managing the business of IT and supporting digital business. It is designed as an ‘umbrella framework’ which can incorporate various systems, tools, and methodologies.

How does IT4IT work?

IT4IT utilizes a value stream-based approach to support digital businesses. Utilizing a formal IT operating model, it looks holistically at the ‘IT Value Chain’ for defining, sourcing, consuming, and managing IT services.

In essence, it works much like industrial value chain assembly lines – only with IT!

What is The Open Group?

The Open Group is the business consortium behind IT4IT, as well as other corporate frameworks such as TOGAF and ArchiMate.

How can IT4IT benefit businesses?

IT4IT is a modern reference architecture that treats IT as a business in itself. It provides users with a holistic perspective of all processes, tools, and flows in their IT setup, simplifying it and making it easier to align with business goals.

This can also make it much easier to improve IT services, refine IT elements, and improve collaboration between departments. IT4IT can even make it easier to incorporate freelancers into an organization.

What do I need to know about the IT4IT exams?

The IT4IT Foundation exam is closed book and consists of 40 questions. There are 60 minutes to complete the exam (90 in countries where English is a second language) and the pass mark is 65%.

What is the value of IT4IT training?

Being a successful IT4IT practitioner can be highly beneficial for career IT managers, especially those who work with other frameworks such as DevOps and ITIL 4. Certified and experienced users often move on to roles with greater responsibilities and much higher pay.

What is the importance of digital and IT transformation?

Digital and IT transformation is all about leveraging technology to create value. This can include automating core functions, updating key services, or simply increasing internal efficiency. Businesses which are unable to adapt in this way often fall behind in the current digital age.

What other frameworks can complement IT4IT?

IT4IT is compatible with a number of other methodologies and frameworks, including ITIL 4 and DevOps.

What you will learn

Introduction to IT4IT™ Standard:

  • Understand the core concepts and principles of the IT4IT Reference Architecture, including its purpose, scope, and key components.

Value Streams:

  • Gain insights into the four IT4IT value streams: Strategy to Portfolio (S2P), Requirement to Deploy (R2D), Request to Fulfill (R2F), and Detect to Correct (D2C). Learn how these value streams interact and contribute to the overall IT value chain.

Reference Architecture Components:

  • Explore the different components of the IT4IT Reference Architecture, such as the IT4IT Core, IT4IT Value Chain, IT4IT Reference Architecture Model, and IT4IT Foundation Reference Architecture.

IT4IT Core Concepts:

  • Dive into core concepts like the IT4IT Core, which includes the IT4IT Reference Architecture Library, IT4IT Metamodel, and IT4IT Reference Architecture Requirements.

Business Case for IT4IT Adoption:

  • Understand the benefits and business case for adopting the IT4IT Standard within an organization. Learn how IT4IT can help streamline IT operations, improve service delivery, and drive digital transformation.

IT4IT Adoption and Implementation:

  • Explore strategies for adopting and implementing the IT4IT Standard within an organization. Understand the key considerations, challenges, and best practices for successful IT4IT implementation.

Awareness and Stakeholder Engagement:

  • Learn how to create awareness about the IT4IT Standard among stakeholders, including IT professionals, executives, and business leaders. Understand the importance of stakeholder engagement and communication in driving IT4IT adoption.

IT4IT Certification Preparation:

  • Prepare for IT4IT certification exams, if applicable, by gaining foundational knowledge and understanding of the IT4IT Standard.

By completing the Foundation & Awareness Suite: IT4IT™ Standard, participants will be equipped with the knowledge and skills needed to understand, advocate for, and potentially implement the IT4IT Reference Architecture within their organizations.

Benefits of this course

Comprehensive Understanding:

  • Participants gain a comprehensive understanding of the IT4IT Reference Architecture, its core concepts, and its role in managing the business of IT. They become familiar with the IT4IT value streams, components, and key principles.

Alignment with Industry Standards:

  • The course aligns with industry standards for managing IT services and operations. Participants learn how the IT4IT Standard integrates with other frameworks and methodologies, such as ITIL, TOGAF, and DevOps.

Improved IT Operations:

  • By adopting the IT4IT Standard, organizations can streamline their IT operations, improve efficiency, and enhance service delivery. Participants learn how IT4IT enables end-to-end visibility, automation, and optimization of IT processes.

Enhanced Service Management:

  • The course helps participants understand how IT4IT supports service management practices, including service design, transition, operation, and continual improvement. It equips them with the knowledge to drive service excellence and customer satisfaction.

Digital Transformation:

  • IT4IT plays a crucial role in enabling digital transformation initiatives within organizations. Participants learn how IT4IT facilitates agility, innovation, and value creation in the digital era.

Career Advancement:

  • Completing the Foundation & Awareness Suite: IT4IT™ Standard enhances participants’ knowledge and skills in IT management and architecture. It opens up opportunities for career advancement in roles related to IT service management, enterprise architecture, and digital transformation.

Certification Preparation:

  • For participants interested in pursuing IT4IT certification, the course provides a solid foundation and preparation for certification exams. It covers the topics and concepts required to pass IT4IT certification exams with confidence.

Organizational Benefits:

  • Organizations that invest in IT4IT training for their employees benefit from improved IT governance, cost optimization, and better alignment between IT and business objectives. They can achieve greater agility, resilience, and competitiveness in the market.

Overall, the Foundation & Awareness Suite: IT4IT™ Standard empowers participants and organizations to leverage the IT4IT Reference Architecture effectively, driving value and success in the digital age.


Benefits Obtained :