IT4IT™ Foundation

About this course


Study for your IT4IT Foundation certification with the award-winning online training team at Good e-Learning!

Based on the ‘value chain’ concept, IT4IT is a reference architecture designed for running IT like a business.

It is highly useful for optimizing essential IT processes, and it can even incorporate popular IT frameworks and methodologies such as ITIL and DevOps.

Our IT4IT training transforms businesses and helps IT managers unlock incredible networking and career opportunities.

Begin your IT4IT online training with Good e-Learning today.

Who is this course aimed at?
  • Organizations seeking to improve the speed, efficiency, and overall value of their IT operations
  • It managers who need to incorporate a wide variety of tools, processes, frameworks, and more into their IT infrastructures
  • IT staff who require a clear understanding of the IT4IT Reference Architecture
  • Anyone looking to pass the IT4IT Foundation examination
What will you learn by taking this course?
  • The basic concepts of the IT4IT Reference Architecture and the IT Value Chain
  • The concepts of the IT4IT Core
  • The key terminology of the IT4IT Reference Architecture
  • The four Value Streams: The Strategy to Portfolio Value Stream, The Requirement to Deploy Value Stream, The Request to Fulfill Value Stream, and The Detect to Correct Value Stream
  • The structure of the IT4IT Certification program
  • Everything needed to pass the official IT4IT Foundation certification exam
Why should you take this course?
  • IT4IT is a globally recognized reference architecture for managing the business of IT
  • Our IT4IT course features a practice exam simulator, regular knowledge checks, instructor-led videos, and 24/7 tutor support to help students prepare for the IT4IT Foundation exam
  • This course was created with help from highly experienced and fully qualified subject matter experts
  • IT4IT is compatible with other popular frameworks and methodologies, such as DevOps and ITIL 4
  • This online training course comes with a FREE exam voucher, as well as a FREE resit with Exam Pledge
  • The course is fully accredited by The Open Group
Course Outline

IT4IT™ Foundation

Module 1: IT4IT Overview

The basics of the IT4IT Reference Architecture

Module 2: Definitions (understand key terminology)

The essential terminology supporting the IT4IT Reference Architecture

Module 3: Basic Concepts (Value Streams & Reference Architecture)

The concepts of Value Streams and Reference Architecture in the context of IT4IT

Module 4: IT4IT Core (the Reference Architecture at a High Level)

The core concepts of Levels 1 and 2 of the IT4IT Reference Architecture

Module 5: The Strategy to Portfolio Value Stream (IT4IT S2P)

The Strategy to Portfolio (S2P) Value Stream, its objectives and components

Module 6: The Requirement to Deploy Value Stream

The Requirement to Deploy Value Stream, its objectives and components

Module 7: Request to Fulfill Value Stream

The Request to Fulfill Value Stream, its objectives and components

Module 8: Detection to Correct Value Stream

The Detection to Correct Value Stream, its objectives and components

Module 9: The IT4IT Certification Program

The levels and structure of the IT4IT Certification Program



Pearson Vue are the authorized providers of exams for TOGAF, IT4IT and ArchiMate certification, and host exams worldwide through a network of test centers.

This course comes with a FREE exam voucher, and and free resits via Exam Pledge. We’ve included a revision module designed to give you an overview of the course. It contains the key principles and concepts you will need to understand to pass the IT4IT Foundation exam.

When you are ready to use your free exam voucher, simply contact Exam voucher requests are typically processed within 2 working days but please allow up to 5. Students must request their exam voucher within the course access period which starts from the date of purchase. For more information, please visit our Support & FAQs page.

IT4IT Foundation exam:

  • This is a multiple choice exam consisting of 40 questions
  • There is a time limit of 60 minutes to complete the exam
  • The exam is closed book – you cannot make use of any resources or materials during the exam
  • The pass mark for the exam is 65%: you must score at least 26 out of 40 questions correct
  • In countries where English is a second language, the time allocated for the exam is extended to 90 minutes

What do you get?

  • Fully accredited
  • Exam voucher included
  • Free resit (T&Cs apply)
  • Course duration: 15+ hours
  • Access period: 6 months
  • Tutor support
  • Quizzes & practice exams
  • Mobile compatible


What is IT4IT?

IT4IT is a reference architecture built for managing the business of IT and supporting digital business. It is designed as an ‘umbrella framework’ which can incorporate various systems, tools, and methodologies.

How does IT4IT work?

IT4IT utilizes a value stream-based approach to support digital businesses. Utilizing a formal IT operating model, it looks holistically at the ‘IT Value Chain’ for defining, sourcing, consuming, and managing IT services.

In essence, it works much like industrial value chain assembly lines – only with IT!

What is The Open Group?

The Open Group is the business consortium behind IT4IT, as well as other corporate frameworks such as TOGAF and ArchiMate.

How can IT4IT benefit businesses?

IT4IT is a modern reference architecture that treats IT as a business in itself. It provides users with a holistic perspective of all processes, tools, and flows in their IT setup, simplifying it and making it easier to align with business goals.

This can also make it much easier to improve IT services, refine IT elements, and improve collaboration between departments. IT4IT can even make it easier to incorporate freelancers into an organization.

What do I need to know about the IT4IT exams?

The IT4IT Foundation exam is closed book and consists of 40 questions. There are 60 minutes to complete the exam (90 in countries where English is a second language) and the pass mark is 65%.

What is the value of IT4IT training?

Being a successful IT4IT practitioner can be highly beneficial for career IT managers, especially those who work with other frameworks such as DevOps and ITIL 4. Certified and experienced users often move on to roles with greater responsibilities and much higher pay.

What is the importance of digital and IT transformation?

Digital and IT transformation is all about leveraging technology to create value. This can include automating core functions, updating key services, or simply increasing internal efficiency. Businesses which are unable to adapt in this way often fall behind in the current digital age.

What other frameworks can complement IT4IT?

IT4IT is compatible with a number of other methodologies and frameworks, including ITIL 4 and DevOps.

What you will learn

Introduction to IT4IT:

  • Participants learn about the background and purpose of the IT4IT Reference Architecture, including its role in managing the business of IT.

Core Concepts:

  • The course covers fundamental concepts such as the IT4IT value chain, value streams, functional components, and data objects. Participants gain insights into how these elements interact to deliver value in IT operations.

IT4IT Reference Architecture:

  • Participants explore the structure and components of the IT4IT Reference Architecture, including the four IT4IT value streams: Strategy to Portfolio (S2P), Requirement to Deploy (R2D), Request to Fulfill (R2F), and Detect to Correct (D2C).

Key Principles:

  • The course introduces participants to the key principles underlying the IT4IT approach, such as modularity, standardization, automation, and service orientation. They learn how these principles guide the design and implementation of IT management processes.

Value Proposition:

  • Participants understand the value proposition of IT4IT and how it addresses common challenges faced by IT organizations, such as siloed operations, complexity, and lack of visibility.

Integration with Other Frameworks:

  • The course explores how IT4IT integrates with other frameworks and methodologies, such as ITIL, TOGAF, DevOps, and Agile. Participants learn how to leverage IT4IT in conjunction with existing practices to enhance IT service management and delivery.

Real-world Applications:

  • Through case studies and examples, participants gain insights into real-world applications of the IT4IT Reference Architecture across various industries and organizations.

Certification Preparation:

  • The course prepares participants for the IT4IT Foundation certification exam by covering the exam syllabus, practice questions, and exam-taking strategies.

Overall, the IT4IT™ Foundation course equips participants with the knowledge and skills needed to understand, apply, and leverage the IT4IT Reference Architecture effectively within their organizations.

Benefits of this course

Comprehensive Understanding:

  • Participants gain a thorough understanding of the IT4IT Reference Architecture, its core concepts, principles, and components. They acquire insights into how IT4IT can improve the management of IT services and operations.

Enhanced IT Management Skills:

  • The course equips participants with valuable skills for managing IT operations effectively. They learn about best practices, processes, and standards that can streamline IT service delivery and support organizational goals.

Alignment with Industry Standards:

  • IT4IT is an industry-standard reference architecture developed by The Open Group. By completing the IT4IT Foundation course, participants align themselves with recognized industry standards and best practices in IT management.

Improved Decision-Making:

  • Participants learn how to make informed decisions regarding IT service management and architecture. They understand how IT4IT principles can drive better decision-making processes and support business objectives.

Career Advancement:

  • Certification in IT4IT Foundation enhances participants’ credentials and demonstrates their proficiency in IT service management. It can lead to career advancement opportunities and increased job prospects in IT roles.

Organizational Benefits:

  • Organizations benefit from employees who are trained in IT4IT Foundation as they can contribute to the implementation and optimization of IT4IT practices within the organization. This can result in improved IT service delivery, efficiency, and alignment with business objectives.

Preparation for Advanced Certifications:

  • The IT4IT Foundation course serves as a prerequisite for advanced certifications in IT4IT, allowing participants to pursue further specialization and career development in IT management.

Practical Application:

  • Participants gain practical knowledge and skills that they can apply directly in their roles. The course includes real-world examples and case studies that illustrate the application of IT4IT principles in various organizational contexts.

Overall, the IT4IT Foundation course provides participants with valuable insights, skills, and certification that can enhance their career prospects and contribute to the success of their organizations in managing IT services effectively.


Benefits Obtained :